What is it?
Digital Transformation, often abbreviated to DX is the process of using digital technologies to create new – or modify existing – business activities, processes, customer and workplace experiences to meet the ever-changing business and market requirements. This shift towards a more efficient, digital way of doing business is Digital Transformation.
It goes beyond sales, marketing and customer service. It begins and ends with engagement with customers and employees. From moving to online applications to manage businesses and streamline internal operations, to creating new ways for customers to interact and experience what your company has to offer, there are now opportunities to reimagine how we go about the day to day running of all business activities.
This shift does require planning and good information to ensure the opportunity is not wasted, or that the technology does not end up more of a hinderance than a help.
Seventy9 IT provide all kinds of consulting, planning and implementation services to support your company’s Digital Transformation, as far as you need it, along with support to make sure the transformed digital aspects of your business do the job they need to.